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Servizi di supporto: assistenza e formazione | Thytronic

SUPPORT SERVICES: DEDICATED CUSTOMER SERVICE AND THYTRONIC ACADEMY

Contacting our Customer Service means not only ensuring maximum competence, quick response times, and effectiveness in every intervention but also having the opportunity to rely on a leader in electrical energy control and protection, capable of turning every product into a true investment.

Pre-Sales Services

We provide personalized guidance for purchasing the most suitable protection relay for various specific needs, offering details and technical specifications for each product. We analyze technical specifications and tender documents to propose the most advantageous economic offer.

Post-Sales Services

We guarantee remoteassistance for programming protection relays, analyzing connection diagrams, and monitoring protection interventions. We support commissioning and provide all necessary technical information.

Thytronic Academy

In Milan, we have established the Thytronic Academy, a training center equipped with advanced audiovisual technologies and tools for simulating and verifying protection relays. The courses cover topics such as the use, programming of relays, and relevant national and international standards. The goal is to train highly qualified professionals, ready to meet the sector's demands with confidence and reliability.


Thytronic academy provides:

  • Remote training courses
  • Classroom courses at our Milan headquarters
  • On-site training.

Additionally, we organize customized courses on request, covering topics such as the application of protection relays, their management and parameterization, commissioning, testing, and hands-on practical sessions with our products.